Get support ticket | Documentation

Support Get support ticket

GET

/control-plane/api/v1/organization/{organization_id}/support/tickets/{ticket_id}

Authentication

API Key (BearerAuth)

Header: Authorization

Path Parameters

organization_idstringrequired

Organization ID

ticket_idstringrequired

Ticket ID

Responses

200

Response Fields:

closed_at (string)
created_at (string)
id (string)
message_count (integer)
messages (object[])
priority (string)
status (string)
subject (string)
updated_at (string)

Example:

{
  "closed_at": "string",
  "created_at": "string",
  "id": "string",
  "message_count": 0,
  "messages": [
    {
      "content": "string",
      "created_at": "string",
      "id": "string",
      "sender_id": "string",
      "sender_name": "string",
      "sender_type": "string",
      "ticket_id": "string"
    }
  ],
  "priority": "string",
  "status": "string",
  "subject": "string",
  "updated_at": "string"
}

403

Forbidden

Example:

{
  "key": "value"
}

404

Not Found

Example:

{
  "key": "value"
}